Expert Laser & IPL
Machine Repair
We keep your clinic running. Independent engineers specialising in Ellipse, Candela and Alma systems.
Giving you options by disrupting aesthetic manufacturers' monopoly pricing.
Independent · Worldwide
Safeguarding your Laser and IPL machines
Laser and IPL machines are precision medical instruments and a significant business investment. Sapphire Labs repairs, refurbishes and maintains them independently of manufacturers, without the upsell pressure and at a fraction of the cost.
Skip the costly upgrade
Manufacturers routinely push clinics towards expensive machine upgrades, when with our help, these are perfectly repairable and still delivering excellent results even after 20 years.
Specialist assessments
Our engineers have excellent workmanship combined with deep, hands-on knowledge of laser and IPL technology. Every refurbishment uses premium components and everything is covered by our comprehensive warranty.
Minimal disruption to your clinic
We can handle everything from collection, repair, testing and return as well as spares to minimize any business disruption. We aim to refurbish all handpieces within 10 workings days.
Preventative Care
Why regular servicing matters more than you think
Routine maintenance identifies issues early thus keeping your costs to a minimum. This also extends your equipment working life and keeps treatment quality consistent.
IPL and laser devices degrade over time, optics cloud, lamp outputs drop, cooling systems accumulate algae. Treatments become less effective long before any fault is apparent.
Signs your equipment needs attention
What We Do
Three core services, one point of contact.
Handpiece Refurbishment
Restoring your handpieces to like-new condition with premium components.
Learn moreLaser & IPL Repair
Expert diagnostics and repair for complex medical devices. We fix what manufacturers won't.
Learn moreWhat Our Clients Say
"Excellent service — many thanks to Nick for rescuing us from a tricky situation so quickly. Very knowledgeable, professional and nothing is ever too much trouble! Highly recommend!"
Sharon Hoare
Saks Hair & Beauty, Cheam, Surrey
"Excellent customer service! Very professional and friendly, we had our Ellipse and Alma Harmony machines served and repaired."
Fernando Leon
Google Review
"Reliable and first class quality service. My Ellipse SPT+ has never been happier. The handset is of outstanding quality — VL+ like new with a clear UV coated light guide. Outstanding client care and a pleasure to deal with."
Silk Aesthetics Studio
Google Review